Contact
We’d love to hear from you!
Have a question about an order, a product, or anything else? We’re here to help. Reach out using any of the options below, or fill out the form and we’ll get back to you as soon as possible.
Contact Us
- Email: alpacakika@gmail.com
- Phone: (773) 209-5448
Response Times
We do our best to respond to all inquiries within 1–2 business days. Messages sent over the weekend or on holidays will be answered on the next business day.
Order Questions
If you’re reaching out about an existing order, please include your order number (found in your confirmation email) and the email address used at checkout. This helps us locate your order quickly and get you an accurate update.
Product Questions
Curious about fiber content, sizing, care instructions, or product availability? We’re happy to share details. Just let us know which item you’re asking about and we’ll do our best to help.
Send Us a Message
You can also use the form below to send us a message directly. We look forward to connecting with you!